Operational Systems

Keep business afloat with a new operational system

Businesses are constantly evolving. They grow to meet demand, restructure to work within their means and adapt to cater for new market trends. However, a business's software cannot always keep up with these changes. More often than not, it's the people who pay the price. Reduced staff work overtime, stretching themselves to fill in the gaps.

The world of software development has so much to offer with regards to efficiency. Now more than ever, with all the developments in AI and automation! Persevering with ill‑fitting software is like trying to set sail with the anchor down. It takes tremendous effort to go anywhere! A new, bespoke operational system may be the simpler route forward. Although it costs, it can save time and money in the long‑run.

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Appdrawn loves devising bespoke operational systems that allow businesses to conquer new horizons. Custom software can give you:

More Control - operational processes are constantly reviewed and adapted. Building your own system means you have more control and freedom to adapt its functionality.

Room to Grow - we build bespoke operational systems with the future in mind. That way in times of rapid growth, technology can do the heavy lifting for you.

Industry Clout - with bespoke functionality and design, your business can stand out from the crowd!

A Brand Identity - our award‑winning team of software designers can elevate your organisation's look and feel.

Reduced Human Error - we can automate your operational processes, significantly reducing the number of mistakes made.

GDPR Compliance - we create systems where customers are more in control of their data. We adhere to all the software development industry's best practices. Our clients' — and their clients' — data protection is of utmost importance to us.

Case Study: Oxford International Digital Institute

Oxford International Digital Institute (OIDI) provides online education and English language testing via its English Language Level Test (ELLT). This a critical component in the admissions process for universities and education institutions; exams must be rigorous, scalable and secure, while remaining accessible to students all over the world.

OIDI was using a white label platform that did not have the functionality to be used globally in an examination centre. Its automation capabilities were also limited, meaning things like scheduling testing times (often between students and examiners on different sides of the world) had to be done manually.

Oxford International's reputation as a world‑class education provider is dependent on its ability to deliver rigorous and fair testing. As such, the seamless user experience provided by a new platform could not come at the expense of security and plagiarism checking.

Appdrawn built a bespoke solution from scratch, incorporating automation and AI to improve the testing process for both student and examiner.

The OIDI can now deliver end‑to‑end testing, meaning an entire ELLT can be taken within a 3.5‑hour window. Manual tasks have been replaced by automation, freeing up time for OIDI staff and improving communication between staff and students.

Appdrawn's partnership with OIDI did not end when the new platform was launched. We're currently working on a new feature that will detect plagiarism related to ChatGP, using 'good' AI to fight 'bad'!

Thanks to the new platform, OIDI is now able to combine advanced technology with the skills and experience of its academic team and examiners, creating a rigorous and fair testing experience and expanding access to higher education for students globally.

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How to get buy‑in from staff with a new operational system

American innovator Charles F. Kettering once said: "The world hates change. Yet it is the only thing that has brought progress." Perhaps you are on the cusp of updating your business software. However, there is resistance amongst the troupes! One of the ways to create buy-in is to involve your staff in the process.

At Appdrawn, we have a design first approach. Before writing any code, we create a full suite of images that demonstrates the user journey for every operational process within your business. Your team can then feed back on the workflows pertinent to them, ensuring they are as efficient as possible for them to do their job. Their involvement makes them feel heard and valued. As a result, they are more likely to get excited and get behind the prospect of new software.

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Our Approach

1. Chat

We aim to make every exchange we have, both positive and useful. From the word go, you will speak to someone with technical know‑how. Our software consultants are a friendly bunch and await your call!

2. Design

We tackle all our projects with a design‑first approach. That way, our clients can see what the end product will look like and how it will work before any software development commences. You should only pay for something you want!

3. Plan

Once the final designs have been agreed, we will map out a comprehensive timeline complete with budgets. You will know exactly what you are getting and when you're getting it!

4. Build

Our team of software developers will get building. Fluent in a range of coding languages, they will construct your software in a way that will achieve the best results.

5. Test

Before your product goes live, our QA experts will carry out thorough testing. Using the latest practices and technologies, they will ensure your product performs at the highest level!

6. Launch

From start to finish, we will make sure your product launch is stress free, smooth‑sailing and a cause for celebration!

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