Business Process Automation
Make software work for you - not vice versa
Long gone are the days of manual data entry - at least they should be! Business process automation software is pretty much a standard within organisations today. Its role is to streamline critical, repetitive and time‑consuming processes. We are not just talking data entry. No! All processes in a business could - and should - be considered for automation.
The sophistication of software available is constantly improving. Even more so in recent years, with all the advances and heightened interest in AI. Incorporating automation software into your business is a no-brainer! It improves efficiency and brings satisfaction to clients and employees alike. No more clock‑watching due to tedious tasks!
Bogged down with complicated IT processes?
Speak with one of our software developers today!
Speak to a SpecialistLet's lighten your team's workload with bespoke business process automation software that:
Saves Time - completes tasks faster than humans and does not sleep. Frees teams up to focus efforts on areas that have more impact.
Reduces Human Error - performs repetitive, critical tasks with 100% accuracy! No typos, no mistakes; it will highlight the tiniest of discrepancies. No costs incurred or time wasted dealing with errors.
Ends Paper‑Based Processes - digitises paper processes. Saves trees and physical office space. Organises files into clear filing systems, requiring little to no effort from the user.
Streamlines Workflows - sends reminders to the 'next' person in the workflow, keeping it moving and delivery on time. No more pacing corridors or sending emails chasing colleagues!
Provides Clean Data - completes tasks with 100% accuracy and logs all actions taken. Audits become far simpler affairs! Trustworthy analysis and insights can be drawn. Businesses can make informed decisions.
Decreases Costs - takes care of boring, labour‑intensive tasks. Employees can focus efforts on areas that have more financial impact and feel valued for it!
Case Study: Renteq Highways
A user‑friendly traffic management app to manage jobs, from start to finish, on any device, anywhere.
Renteq had four key goals: to streamline business operations, become more eco‑friendly, increase mobility and eliminate errors. Renteq knew what it needed to do, it just didn't know how - or who to partner with - to achieve its goal.
Highways are the backbone of Britain's transport network thus, their management and optimisation is therefore critical. Renteq provides traffic management services to a wide range of customers working on roads and highways. However, the company's legacy system was limiting the service it could provide to its customers, causing some serious traffic jams for users. Booking customer jobs using the legacy business system was complex and convoluted. Furthermore, Microsoft Access databases could only be accessed on PCs in Renteq's office, making it difficult for employees to work remotely.
Based in Watford, Renteq is located a stone's throw away from Appdrawn's HQ, and is a company we've worked alongside for many years.
Our proximity was great in terms of meeting the team, understanding the challenges they faced, and formulating solutions and a new business system.
Exploring the legacy business system allowed us to pinpoint the difficulties Renteq team members faced when using it day to day, as well as the features and tools that were lacking. Unsurprisingly, one of the first issues raised by users was the system's poor usability, which was causing delays and inefficiencies. As such, a new, bespoke, whole‑business web application was needed. We designed and built a robust, balanced and comprehensive server and client‑side solution.
The display of the new business system was completely reinvented, dividing the general platform display into individual screens to show unique information, easing navigation for the user. We also designed warnings that displayed in real time and eliminated different commonly‑experienced problem scenarios.
The new mobile‑ready business system can be accessed anywhere on any device, freeing up team members to work however and wherever they wish. It allows Renteq to manage other areas of the business, such as HR and financial reporting. Overall, it has saved Renteq's business a significant amount of time and money - and spared its users a significant amount of frustration!
Renteq's employees are spending less time re‑entering data, waiting for pages to load and trying to navigate messy graphics. Instead, their time is spent productively - boosting Renteq's business, improving the service it was offering to its customers, and helping to keep vehicles and passengers traversing the length and breadth of Britain!
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Why is bespoke business process automation software better?
You can purchase off‑the‑shelf business process automation software that serves specific functions. However, to experience the optimal benefits of automation, bespoke is the way to go. Software developers can help you review all your business processes under a microscope. They will highlight all opportunities for automation. The result? Automated pathways that fit your business like a well‑tailored suit. Software that is exceptionally comfortable to use!
How does business process automation software work?
To put business process automation into motion it needs to be set off by a trigger. What is a trigger? It can be a set of criteria or a certain action. Once specified criteria has been fulfilled or a required action has been taken, an automated workflow sequence is activated.
Business process automation can be applied to the world of:
E‑Commerce - Trigger: a customer completes a purchase. Automated response: an invoice will be sent to their inbox.
Fintech - Trigger: a payment fails to clear. Automated response: a series of timely payment retries occurs.
EdTech - Trigger: a tutor cancels a lesson. Automated response: lesson is offered to other available tutors on a first‑come‑first‑served basis.
Transport & Mobility - Trigger: 1 day before a scheduled journey (train or plane). Automated response: opportunity for an upsell is presented to the customer.
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Our Approach
1. Chat
We aim to make every exchange we have, both positive and useful. From the word go, you will speak to someone with technical know‑how. Our software consultants are a friendly bunch and await your call!
2. Design
We tackle all our projects with a design‑first approach. That way, our clients can see what the end product will look like and how it will work before any software development commences. You should only pay for something you want!
3. Plan
Once the final designs have been agreed, we will map out a comprehensive timeline complete with budgets. You will know exactly what you are getting and when you're getting it!
4. Build
Our team of software developers will get building. Fluent in a range of coding languages, they will construct your software in a way that will achieve the best results.
5. Test
Before your product goes live, our QA experts will carry out thorough testing. Using the latest practices and technologies, they will ensure your product performs at the highest level!
6. Launch
From start to finish, we will make sure your product launch is stress free, smooth‑sailing and a cause for celebration!
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