In this blog, we’ll discuss all the benefits that business process automation — and more specifically AI software automation — can bring!
Utilising business process automation software is a standard practice within organisations today. By streamlining all the critical, repetitive and time‑consuming processes, it is the key to efficiency and staying at the top of your game. It can be easy to fall into the trap of thinking that business process automation is just reserved for the classic data entry tasks. But it isn’t.
The automation software landscape is constantly changing and getting evermore sophisticated; particularly in recent years, with AI bursting onto the scene! More and more processes in your business can be considered and executed with automation with very effective results. It is imperative for businesses to stay competitive and not get behind.
In this blog, we’ll discuss all the benefits that business process automation — and more specifically AI software automation — can bring!
Saves time
Business process automation software carries out tasks faster than any human — or team of humans — can and it does not sleep! It can achieve a far larger output a lot quicker. Also, by taking care of the repetitive and time-consuming tasks, employees are freed up to turn their attention to other areas of the business.
They can get involved in tasks that carry more financial impact; whether it is providing personalised and nuanced customer service or utilising their creative problem-solving skills. You end up with a workforce who feels more valued. All in all, faster processes and results, along with personalised human interactions, makes for happy customers!
Decreases costs
As mentioned in the previous point, business process automation software can take care of all the labour- and time-intensive tasks way quicker. This reduces the need for such a large workforce and the costs involved. That isn’t to say the machines are taking over! Its implementation can free up your team to focus their efforts on areas of the business that will have more impact, grow the business, giving you more return on your investment!
Streamlines workflows
With automated workflows, you no longer have to waste time and energy keeping tabs on others. No more pacing of corridors to catch colleagues or chasing them with passive aggressive emails! Once you have played your part, you can leave the rest up to tech.
Business process automation software will drive the action forward. Timely reminders will automatically be sent to the ‘next’ person in the chain to keep workflows moving and delivery on time.
Reduces human error
Us humans — even the most hypervigilant among us — are susceptible to tiredness, pre-occupation and distraction. When tasked with manual data entry, human error can creep in. Business process automation software performs the repetitive, yet critical task of data entry with 100% accuracy. It will never lose focus, misread the data or make a typo.
Again, due to the reasons listed above, when checking or validating a set of data, humans may not catch all the errors. AI Anomaly Detection Models will highlight the smallest of discrepancies, from formatting errors to missing values or unobvious typos. Plus, it can comb a massive data set in a matter of minutes! It can take hours, even days, for our human eyes to scan that amount of information.
The additional benefit of AI-powered business process automation is that it continually learns and improves its performance over time. The more data entered, the better AI will get at detecting errors and providing corrections.
Either way, business process automation — with or without AI — massively reduces the errors made. This in turn, shields you from the rigamarole of dealing with errors and the costs incurred.
Provides clean data
The cleaner your data is — no errors or inconsistencies — the more likely you are to draw out high quality analysis. However, even if your data set is 100% accurate and reliable, human error can still creep in at this point. Humans can project their bias and subjectivity onto data, making it fit their agenda or support the narrative they want to tell.
AI will interpret and deliver insights that are unbiased, sticking to the facts. Rather than hearing what you want to hear, AI will provide cold analysis into what is and isn’t working for your business. This enables informed decision-making that will drive your organisation forward.
AI can also take complex information and distil it into a simplified and understandable graphics. Presenting findings in easy-to-understand data visualisations, further prevents any misinterpretation.
Not only does business process automation software carry out tasks with 100% accuracy, it also records all the actions it takes into an activity log with 100% accuracy. As a result, audits become a far easier affair!
Eliminates paper-based processes
By digitising paper-intensive processes, you not only save trees but the physical space in your office which was needed to store it! Plus, you no longer have to sift through towers of paperwork or shift document boxes just to store or locate a file(s).
Digital files can be organised into easy-to-navigate filing systems with very little to no effort on your part with business process automation software.
Bespoke business process automation
Off-the-shelf business process automation software exists that supports specific functions. However, if you want to experience the optimal benefits of automation, bespoke is the way to go.
With any bespoke software development, all of your business’ processes get viewed under a microscope. Bespoke software developers unpick every process with a fine-tooth comb, highlighting any and all opportunities whereby automation can step in and play its part.
As a result, you get bespoke automated pathways that ‘fit like a tailored suit.’ Looks good, feels comfortable, provides mobility and gets the job done.
If you feel like your software is at odds with your business’ processes or your employees are bogged down with overcomplicated tech, it really doesn’t need to be that way. At Appdrawn Software Development and aiplusus (our dedicated AI division), we vehemently believe that tech should work for the user, not the other way round!
If that sounds good, we’d love to hear from you. Let’s free you up with software that takes care of all the tasks that you don’t want to and all with the click of a button!